Stres in izgorelost pri šolskih svetovalnih delavcih: vloga delovnih zahtev in supervizije

Gvozdić, Roberta

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Title:	Stres in izgorelost pri šolskih svetovalnih delavcih: vloga delovnih zahtev in supervizije
Authors:	ID Gvozdić, Roberta (Author) ID Košir, Katja (Mentor) More about this mentor... ID Zorjan, Saša (Comentor)
Files:	MAG_Gvozdic_Roberta_2020.pdf (1,27 MB) MD5: 3E4B9726874206A842E7CE8C8B8C42B0 PID: 20.500.12556/dkum/191916d0-86e4-490d-afea-de0aab81fa69
Language:	Slovenian
Work type:	Master's thesis/paper
Typology:	2.09 - Master's Thesis
Organization:	FF - Faculty of Arts
Abstract:	Namen magistrskega dela je bil proučiti odnos delovnih zahtev in virov s poklicnim stresom in izgorelostjo pri šolskih svetovalnih delavcih ter pridobiti podrobnejši vpogled v področje supervizije kot enega izmed delovnih virov. V kvantitativni del raziskave je bilo vključenih 176 šolskih svetovalnih delavcev, zaposlenih na osnovnih šolah. Uporabili smo Vprašalnik zaznanega stresa, Vprašalnik za oceno izgorelosti (BAT), Vprašalnik delovnih obremenitev in resursov ter Vprašalnik o bolnikovem zdravju (PHQ-9). Rezultati so pokazali, da delovne obremenitve pozitivno korelirajo s stresom in izgorelostjo, udeleženke kvalitativnega dela raziskave pa kot primer teh izpostavijo predvsem delovne naloge, ki niso neposredno povezane s svetovalno vlogo, in kvantitativno preobremenitev. Na drugi strani se zaznani delovni viri, avtonomija, opora nadrejenih in sodelavcev s stresom in izgorelostjo negativno povezujejo. Medtem ko so delovne obremenitve pozitiven napovednik izgorelosti, slednjo negativno napovedujejo avtonomija in opora sodelavcev. Kljub temu da velika večina svetovalnih delavcev meni, da je supervizija pri njihovem delu potrebna, je zaznati velik razkorak v številu vključenih. Prevladujoči razlog za neudeležbo je, da ta ni omogočena v sklopu institucije. Intervjuvanke zaznavajo velik doprinos supervizije pri delu, med drugim tudi pri obvladovanju poklicnega stresa, vendar rezultati kvantitativnega dela niso pokazali statistično značilnih razlik v stresu in izgorelosti glede na vključenost v proces. Prav tako udeleženost v superviziji ne moderira odnosa med delovnimi obremenitvami in izgorelostjo, medtem ko opora sodelavcev to vlogo izkazuje.
Keywords:	šolski svetovalni delavci, izgorelost, stres, delovne zahteve in viri, supervizija
Place of publishing:	Maribor
Publisher:	[R. Gvozdić]
Year of publishing:	2020
PID:	20.500.12556/DKUM-76873
UDC:	159.944.4:37.091.12-057.86(043.2)
COBISS.SI-ID:	26358019
NUK URN:	URN:SI:UM:DK:AP6HK1VU
Publication date in DKUM:	01.09.2020
Views:	1909
Downloads:	407
Metadata:
Categories:	FF
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Licences

License:	CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International

Link:	http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:	The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:	22.07.2020

Secondary language

Language:	English
Title:	Stress and Burnout in School Counsellors: Role of Job Demands and Supervision
Abstract:	The aim of this master's thesis was to examine the relationship between job demands and resources on one hand and stress and burnout due to work on the other hand in school counsellors. Moreover, it tried to gain a better insight into the field of supervision as one of job resources. The quantitative part of the research included 176 school counsellors from primary schools. Perceived Stress Scale, Burnout Assessment Tool (BAT), Job Demands and Resources questionnaire and Patient Health Questionnaire (PHQ-9) were used. The results showed that job demands positively correlate with stress and burnout; what is more, the participants in the qualitative part of the research stated non-counselling duties and quantitative overload as main examples. On the other hand, the perceived job resources, autonomy and support by supervisors and employees are negatively connected with stress and burnout. Job demands are a positive predictor of burnout, whereas autonomy and support by co-workers are its negative predictor. Although the most of counsellors believe that supervision is necessary in their field of work, there is a big disparity in the number of people included in the process. The prevailing reason for non-participation lies in the fact that supervision is not provided within an institution. Even though the respondents perceived a considerable contribution of supervision to work, including work stress management, the results of the quantitative part did not detect significant differences in stress and burnout based on the inclusion in the process. Furthermore, the participation in supervision does not moderate the relationship between job demands and burnout, while support by co-workers does play this role.
Keywords:	school counsellors, burnout, stress, job demands and resources, supervision

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