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Title:Analiza prodajalca x v telekomunikacijskem podjetju telemach slovenija d. o. o.
Authors:ID Kraner, Nejc (Author)
ID Iršič, Matjaž (Mentor) More about this mentor... New window
Files:.pdf VS_Kraner_Nejc_2025.pdf (2,52 MB)
MD5: D1F4D9D1AEB84193626B6DD81F7B5785
 
Language:Slovenian
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Diplomsko delo proučuje pomen prodaje v sodobnem poslovnem okolju, kjer se zaradi tehnološkega razvoja in spremenjenih navad potrošnikov oblikujejo novi prodajni pristopi. V teoretičnem delu je predstavljen razvoj prodaje ter vloga prodajnega predstavnika, ki danes deluje kot svetovalec in strateški partner kupcu. Osrednji del se osredotoča na prodajni proces in ključne dejavnike uspešne prodaje, kot so odnos do strank, prilagodljivost in komunikacijske veščine. Empirični del temelji na anketi, katere rezultati kažejo, da večina anketirancev zaznava prodajnega predstavnika kot strokovnega, prijaznega in zaupanja vrednega, kljub nekaterim zaznanim pomanjkljivostim pri podajanju informacij. Sklepno delo poudarja, da je sodobna prodaja strateško pomembna dejavnost, ki pomembno vpliva na dolgoročno uspešnost podjetja.
Keywords:prodaja, prodajni proces, prodajni predstavnik, vloga prodajalca, prodajne strategije.
Place of publishing:Maribor
Publisher:N. Kraner]
Year of publishing:2025
PID:20.500.12556/DKUM-94120 New window
UDC:658.8
COBISS.SI-ID:251064835 New window
Publication date in DKUM:30.09.2025
Views:178
Downloads:20
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:04.08.2025

Secondary language

Language:English
Title:Analysis of sales representative x in the telecommunications company telemach slovenija d. o. o.
Abstract:This final thesis explores the importance of sales in the modern business environment, where technological progress and changing consumer habits are shaping new sales approaches. The theoretical part presents the development of sales and the role of the sales representative, who today acts as an advisor and strategic partner to the customer. The core of the thesis focuses on the sales process and the key factors of successful selling, such as customer relations, adaptability, and communication skills. The empirical part is based on a survey, the results of which show that most respondents perceive the sales representative as professional, friendly, and trustworthy, despite some shortcomings in providing information. The conclusion emphasizes that modern sales represent a strategically important activity that significantly affects the long-term success of a company.
Keywords:sales, sales process, sales representative, role of the salesperson, sales strategies.


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