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Title:Optimizacija upravljanja it sredstev v velikem podjetju
Authors:ID Kvasnik, Blaž (Author)
ID Lenart, Gregor (Mentor) More about this mentor... New window
Files:.pdf MAG_Kvasnik_Blaz_2025.pdf (2,91 MB)
MD5: 02F619A5682913CB678A7DAF2548F7F6
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:V magistrskem delu preučujemo možnosti za izboljšavo upravljanja IT-sredstev v velikem podjetju z namenom povečanja učinkovitosti, preglednosti in skladnosti procesov upravljanja sredstev. Delo se na naša na področje ITAM in integracijo dobrih praks ITIL z uporabo standardiziranega modeliranja procesov BPMN ter boljšim izkoristkom obstoječega orodja GLPI. Analiza obstoječega stanja je razkrila pomanjkljivosti ne formaliziranih postopkov, zamude pri izdaji inventarnih nalepk, nepopolno beleženje servisnih posegov in nedefiniranih procesov. Poglavitni rezultati dela so bolj definirani procesi in priporočila glede na omenjene standarde.
Keywords:ITIL, ITAM, upravljanje IT sredstev, GLPI
Place of publishing:Kranj
Year of publishing:2025
PID:20.500.12556/DKUM-95090 New window
COBISS.SI-ID:258603011 New window
Publication date in DKUM:25.11.2025
Views:102
Downloads:27
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:04.09.2025

Secondary language

Language:English
Title:Optimization of it asset management in a large company
Abstract:This master’s thesis examines opportunities to improve IT asset management in a large company with the aim of increasing the efficiency, transparency, and compliance of asset management processes. The research focuses on the field of ITAM and the integration of ITIL best practices through the use of standardized process modeling (BPMN) and the enhanced utilization of the existing GLPI tool. The analysis of the current state revealed shortcomings such as informal procedures, delays in issuing inventory labels, incomplete recording of maintenance interventions, and undefined processes. The main outcomes of the thesis are more clearly defined processes and recommendations aligned with the mentioned standards.
Keywords:ITIL, ITAM, IT asset management, GLPI


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