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Title:Izdelki in storitve, ki potrošnikom prinašajo srečo
Authors:ID Koziker, Nika (Author)
ID Mumel, Damijan (Mentor) More about this mentor... New window
Files:.pdf MAG_Koziker_Nika_2025.pdf (1,92 MB)
MD5: CF86B6BC0D6A0CCFDA82309DADA94709
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:V magistrskem delu smo raziskali, kateri izdelki in storitve ljudem prinašajo občutek sreče. V teoretičnem delu smo predstavili temeljne pristope k razumevanju sreče, opredelili razliko med izkustvenimi in materialnimi nakupi ter osvetlili dejavnike, ki vplivajo na zadovoljstvo posameznika ob potrošnji. V raziskovalnem delu smo izvedli anketo med potrošniki, s katero smo ugotavljali, kateri izdelki in storitve se najpogosteje povezujejo z občutkom sreče ter kako na izbiro vplivajo starost, življenjski slog in vrednote. Rezultati kažejo, da ljudje srečo pogosteje pripisujejo storitvam, povezanim z doživetji, druženjem in prostim časom, medtem ko imajo materialni izdelki krajši učinek zadovoljstva. Posebno pomembno se izkaže zaznavanje pravične cene in kakovosti, saj ta dejavnika odločilno vplivata na občutek vrednosti in pozitivno uporabniško izkušnjo. Naloga potrjuje, da se trajnejša sreča pogosteje povezuje z izkustvenimi storitvami kot pa z materialnimi dobrinami ter ponuja vpogled v to, kako podjetja lahko s ponudbo izdelkov in storitev prispevajo k večjemu zadovoljstvu potrošnikov.
Keywords:Fizični izdelek, sreča, storitev
Place of publishing:Maribor
Publisher:N. Koziker]
Year of publishing:2025
PID:20.500.12556/DKUM-95645 New window
UDC:366.1
COBISS.SI-ID:259551491 New window
Publication date in DKUM:02.12.2025
Views:113
Downloads:40
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Licences

License:CC BY 4.0, Creative Commons Attribution 4.0 International
Link:http://creativecommons.org/licenses/by/4.0/
Description:This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.
Licensing start date:04.10.2025

Secondary language

Language:English
Title:Products and services that bring happiness to consumers
Abstract:In our master's thesis, we investigated which products and services bring people a sense of happiness. In the theoretical part, we presented the basic approaches to understanding happiness, defined the difference between experiential and material purchases, and highlighted the factors that influence an individual's satisfaction with consumption. In the research part, we conducted a consumer survey to determine which products and services are most often associated with happiness and how age, lifestyle, and values influence choice. The results show that people more often attribute happiness to services related to experiences, socialising and leisure time, while material products have a shorter-lived effect on satisfaction. The perception of fair price and quality proves to be particularly important, as these factors have a decisive influence on the feeling of value and a positive user experience. The study confirms that lasting happiness is more often associated with experiential services than with material goods and offers insight into how companies can contribute to greater consumer satisfaction through their product and service offerings.
Keywords:Physical product, happiness, service


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