Razvoj mehkih komunikacijskih veščin z uporabo virtualne realnosti in umetne inteligence

Bohinc, Leon

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Title:	Razvoj mehkih komunikacijskih veščin z uporabo virtualne realnosti in umetne inteligence
Authors:	ID Bohinc, Leon (Author) ID Perko, Igor (Mentor) More about this mentor...
Files:	MAG_Bohinc_Leon_2026.pdf (2,27 MB) MD5: 0E3026BBB3F0AFB7A7520FC81CAA2C24
Language:	Slovenian
Work type:	Master's thesis/paper
Typology:	2.09 - Master's Thesis
Organization:	EPF - Faculty of Business and Economics
Abstract:	Magistrsko delo obravnava razvoj mehkih komunikacijskih veščin z uporabo virtualne resničnosti in umetne inteligence v sodobnem izobraževalnem in poslovnem okolju. Mehke veščine, kot so komunikacija, javno nastopanje, samozavest in obvladovanje treme, so vse pomembnejše za uspešno delovanje posameznika, hkrati pa ostajajo zahtevne za poučevanje in vrednotenje zaradi svoje subjektivne in izkustvene narave. Tradicionalni pristopi pogosto ne omogočajo dovolj ponovitev, varnega učnega okolja in strukturiranih povratnih informacij, kar omejuje njihov učinek. V delu je obravnavana uporaba virtualne resničnosti kot orodja za simulacijo realnih komunikacijskih situacij ter umetne inteligence kot sredstva za zagotavljanje takojšnjih in strukturiranih povratnih informacij. Empirični del temelji na analizi zaznane uporabniške izkušnje ter sprememb v samooceni samozavesti, sproščenosti in odnosa do javnega nastopanja po uporabi VR-orodja. Ugotovitve kažejo, da virtualno okolje prispeva k večjemu občutku varnosti, višji angažiranosti in večji pripravljenosti na komunikacijsko izpostavljanje, umetna inteligenca pa omogoča bolj objektivno in konsistentno povratno informacijo v primerjavi s tradicionalnimi pristopi. Sklepne ugotovitve kažejo, da kombinacija virtualne resničnosti in umetne inteligence predstavlja obetavno dopolnitev obstoječih metod učenja mehkih veščin. Čeprav so zaznani učinki zaradi omejenega trajanja izkušnje zmerni, rezultati potrjujejo potencial sodobnih tehnologij za podporo razvoju komunikacijskih veščin ter odpirajo pomembne možnosti za njihovo nadaljnjo uporabo v izobraževanju in organizacijskem okolju.
Keywords:	Umetna inteligenca, virtualna resničnost, mehke komunikacijske veščine.
Place of publishing:	Maribor
Publisher:	L. Bohinc]
Year of publishing:	2025
PID:	20.500.12556/DKUM-96654
UDC:	005.3:004.8
COBISS.SI-ID:	278292227
Publication date in DKUM:	15.05.2026
Views:	236
Downloads:	15
Metadata:
Categories:	EPF
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Licences

License:	CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International

Link:	http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:	The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:	22.01.2026

Secondary language

Language:	English
Title:	Developing soft communication skills with virtual reality and artifical intelligence
Abstract:	This master’s thesis examines the development of soft communication skills through the use of virtual reality and artificial intelligence in contemporary educational and professional contexts. Soft skills such as communication, public speaking, self-confidence, and the management of anxiety are increasingly recognized as essential, yet they remain challenging to teach and evaluate due to their subjective and experiential nature. Traditional learning approaches often lack safe practice environments, sufficient repetition, and structured feedback, which limits their overall effectiveness. The thesis explores the use of virtual reality as a tool for simulating realistic communication scenarios and artificial intelligence as a means of providing immediate and structured feedback. The empirical part focuses on the analysis of perceived user experience and changes in self-assessed confidence, emotional comfort, and attitudes toward public speaking following the use of a VR-based training tool. The findings indicate that virtual environments contribute to a greater sense of psychological safety, higher engagement, and increased willingness to participate in communicative situations, while artificial intelligence enables more consistent and timely feedback compared to conventional methods. The conclusions suggest that the integration of virtual reality and artificial intelligence represents a promising enhancement to existing approaches to soft skills development. Although the observed effects are moderate due to the short duration of the intervention, the results highlight the potential of advanced technologies to support communication skills training and point toward meaningful opportunities for their broader application in educational and organizational settings.
Keywords:	Artificial Intelligence, virtual reality, soft communication skills.

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