Izpostavljenost nasilju s strani pacientov kot dejavnik tveganja za izgorelost pri medicinskih sestrah

Podkrajšek, Mojca

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Title:	Izpostavljenost nasilju s strani pacientov kot dejavnik tveganja za izgorelost pri medicinskih sestrah
Authors:	ID Podkrajšek, Mojca (Author) ID Plemenitaš Ilješ, Anja (Mentor) More about this mentor... ID Cilar Budler, Leona (Comentor)
Files:	MAG_Podkrajsek_Mojca_2026.pdf (2,15 MB) MD5: 3896FD657BDAF1787C96E7153BE26647
Language:	Slovenian
Work type:	Master's thesis/paper
Typology:	2.09 - Master's Thesis
Organization:	FZV - Faculty of Health Sciences
Abstract:	Uvod: Nasilje nad medicinskimi sestrami je resen globalni problem zdravja pri delu in eden največjih izzivov sodobnih bolnišnic. Zmanjšuje občutek varnosti, zadovoljstvo pri delu ter povečuje tveganje za duševno stisko in izgorelost. Metode: V teoretičnem delu smo uporabili deskriptivno metodo dela. V empiričnem delu smo izvedli raziskavo z anketnim vprašalnikom, povzetim po obstoječi raziskavi, ki vključuje lestvico nasilja na delovnem mestu, lestvico zadovoljstva z delom, ocenjevalno lestvico socialne podpore, lestvico izgorelosti ter lestvico namere medicinskih sester po zamenjavi delovnega mesta. Namen zaključnega dela je preučiti vpliv nasilja pacientov na tveganje za izgorelost pri medicinskih sestrah. Rezultati: V raziskavi je sodelovalo 130 medicinskih sester, zaposlenih na sekundarni in terciarni ravni zdravstvene nege. Ugotovili smo, da so medicinske sestre zaposlene v urgentnih službah in na intenzivnih psihiatričnih oddelkih, poročale o večji izpostavljenosti nasilju s strani pacientov (M = 6,4; SD = 4,0) v primerjavi s tistimi, ki opravljajo delo v drugih enotah zdravstvene nege (M = 3,9; SD = 4,2), pri čemer pa razlike pri izgorelosti niso bile statistično pomembne (p > 0,05). Razprava in zaključek: Obvladovanje nasilja na delovnem mestu pomembno zmanjšuje tveganje za izgorelost. Višje zadovoljstvo pri delu pa prispeva k manjši izgorelosti in nižji nameri po menjavi delovnega mesta.
Keywords:	nasilje na delovnem mestu, zdravstveni delavci, duševno zdravje
Place of publishing:	Maribor
Publisher:	[M. Podkrajšek]
Year of publishing:	2026
PID:	20.500.12556/DKUM-96778
UDC:	364.632+616-052:614.253.5(043.2)
COBISS.SI-ID:	269796611
Publication date in DKUM:	12.03.2026
Views:	195
Downloads:	88
Metadata:
Categories:	FZV
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Licences

License:	CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International

Link:	http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:	The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:	28.01.2026

Secondary language

Language:	English
Title:	Exposure to patient violence as a risk factor for burnout in nurses
Abstract:	Introduction: Workplace violence against nurses represents a serious global occupational health problem and one of the significant challenges faced by modern hospitals. It reduces the sense of safety and job satisfaction while increasing the risk of psychological distress and burnout. Methods: In the theoretical part, we used a descriptive method. In the empirical part, we conducted a survey using a questionnaire adapted from an existing study that includes a workplace violence scale, a job satisfaction scale, a social support assessment scale, a burnout scale, and a scale measuring nurses' intentions to change jobs. The purpose of the thesis is to examine the impact of patient violence on the risk of burnout among nurses. Results: The survey involved 130 nurses employed in secondary and tertiary healthcare. We found that nurses employed in emergency services and intensive psychiatric wards reported greater exposure to patient violence (M = 6,4; SD = 4,0) compared to those working in other healthcare units (M = 3,9; SD = 4,2), while differences in burnout were not statistically significant (p > 0,05). Discussion and conclusion: Managing and reducing workplace violence significantly reduces the risk of burnout, while higher job satisfaction is associated with lower levels of burnout and a reduced intention to leave the profession.
Keywords:	workplace violence, healthcare workers, mental health

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