Obveščanje staršev o odsotnosti izbranega pediatra ter dostop do informacij o zdravstvenem stanju otroka

Zakrajšek, Tjaša

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Title:	Obveščanje staršev o odsotnosti izbranega pediatra ter dostop do informacij o zdravstvenem stanju otroka
Authors:	ID Zakrajšek, Tjaša (Author) ID Klanjšek, Petra (Mentor) More about this mentor... ID Romih, Gregor (Comentor)
Files:	VS_Zakrajsek_Tjasa_2026.pdf (2,27 MB) MD5: D287AF438E8137EE6AE6A19DD5B137C2
Language:	Slovenian
Work type:	Bachelor thesis/paper
Typology:	2.11 - Undergraduate Thesis
Organization:	FZV - Faculty of Health Sciences
Abstract:	Namen raziskave je bil preučiti, kako so starši obveščeni o odsotnosti izbranega pediatra in kako ocenjujejo dostopnost informacij o zdravstvenem stanju otrok v takih primerih. Poseben poudarek je bil na razlikah med komunikacijskimi kanali ter povezavi med pravočasnostjo obveščanja in zadovoljstvom staršev. Raziskava je temeljila na kvantitativnem pristopu z anketnim vprašalnikom. Sodelovalo je 372 staršev otrok, vključenih v pediatrično ambulanto. Podatki so bili analizirani s pomočjo deskriptivne in inferenčne statistike (χ² test, Mann-Whitney U test, Kruskal-Wallisov test). Rezultati kažejo, da večina staršev prejema obvestila o odsotnosti pediatra, vendar prevladujejo fizični kanali (spletna stran, obvestilo na vratih ambulante). Starši kot najbolj uporabne ocenjujejo digitalne oblike obveščanja, zlasti SMS in e-pošto. Statistične analize so pokazale, da je zadovoljstvo z obveščanjem višje pri starših, ki uporabljajo digitalne kanale, dostopnost informacij se razlikuje glede na izobrazbo, zadovoljstvo pa je tesno povezano s pravočasnostjo obveščanja. Ugotovitve kažejo na potrebo po večji uporabi digitalnih kanalov, ki bi staršem omogočili hitrejši in enostavnejši dostop do informacij. Rezultati so pomembni za izboljšanje organizacije dela v pediatričnih ambulantah ter zagotavljanje večje preglednosti in zadovoljstva pacientov.
Keywords:	obveščanje staršev, pediatrična ambulanta, digitalni kanali, zadovoljstvo pacientov, dostopnost informacij
Place of publishing:	Maribor
Publisher:	[T. Zakrajšek]
Year of publishing:	2026
PID:	20.500.12556/DKUM-96780
UDC:	316.776.34-055.52:614.21:616-053.2(043.2)
COBISS.SI-ID:	269957123
Publication date in DKUM:	12.03.2026
Views:	168
Downloads:	53
Metadata:
Categories:	FZV
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Licences

License:	CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International

Link:	http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:	The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:	28.01.2026

Secondary language

Language:	English
Title:	Informing parents about the absence of the chosen pediatrician and access to information about child´s health condition
Abstract:	The purpose of the study was to examine how parents are informed about the absence of their chosen paediatrician and how they assess the accessibility of information about their children's health in such cases. Special emphasis was placed on the differences between communication channels and the relationship between the timeliness of notification and parental satisfaction. The study was based on a quantitative approach with a questionnaire. 372 parents of children admitted to a paediatric clinic participated. The data were analysed using descriptive and inferential statistics (χ² test, Mann–Whitney U test, Kruskal–Wallis test). The results show that most parents receive notifications about the pediatrician's absence, but physical channels prevail (website, notice on the clinic door). Parents, however, rate digital forms of notification as the most useful, especially SMS and e-mail. Statistical analyses showed that satisfaction with notification is higher among parents who use digital channels, the accessibility of information varies depending on education, and satisfaction is closely related to the timeliness of notification. The findings indicate the need for greater use of digital channels to provide parents with faster and easier access to information. The results are important for improving the organization of work in pediatric clinics and ensuring greater transparency and patient satisfaction.
Keywords:	parent notification, pediatric clinic, digital channels, patient satisfaction, information accessibility

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