| Title: | The soft factors in digital transformation strategies : a study of employees digital competencies and support measures |
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| Authors: | ID Sudzina, Frantisek (Author)
ID Pucihar, Andreja (Author)
ID Lenart, Gregor (Author) |
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| Files: |  The_soft_factors_in_digital_trans-Pucihar-Lenart-2026.pdf (181,39 KB)
MD5: 3BE5A34D6B467FAA5E3333EF4CE0C45A
 https://www.comsis.org/archive.php?show=ppr18859
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| Language: | English |
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| Work type: | Article |
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| Typology: | 1.01 - Original Scientific Article |
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| Organization: | FOV - Faculty of Organizational Sciences in Kranj
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| Abstract: | The aim of the study is to examine whether the digital competencies of employees and the way in which management introduces new digital technologies to employees influence the extent of selected strategic areas of digital transformation and the importance of different types of support. The data was collected in collaboration with Slovenian chambers of commerce using an online questionnaire. Study finds that the way in which new digital technologies are introduced has an impact on the customer experience, processes and digital solutions to support the business, as well as the digitalization of business models, products and services. In addition, the customer experience was also influenced by digital competencies. The ability to obtain funding for digital transformation was influenced by enterprise size and pub lished local and international examples of best practice in the field of digitalization were influenced by the methods used to introduce new digital technologies. |
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| Keywords: | digital transformation, digital transformation strategy, digital compe tencies, support measures for digital transformation |
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| Publication status: | Published |
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| Publication version: | Version of Record |
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| Submitted for review: | 31.07.2025 |
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| Article acceptance date: | 02.03.2026 |
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| Publication date: | 01.01.2026 |
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| Year of publishing: | 2026 |
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| Number of pages: | str. 947-968 |
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| Numbering: | Letn. 23, št. 3 |
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| PID: | 20.500.12556/DKUM-98814  |
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| UDC: | 005.9:004 |
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| ISSN on article: | 2406-1018 |
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| COBISS.SI-ID: | 284062723 |
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| DOI: | 10.2298/CSIS250731029S |
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| Publication date in DKUM: | 09.07.2026 |
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| Views: | 280 |
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| Downloads: | 18 |
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| Metadata: |    |
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| Categories: | Misc.
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