Analiza zavzetosti zaposlenih v Univerzitetnem kliničnem centru Ljubljana

Potočnik, Sergej

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Title:	Analiza zavzetosti zaposlenih v Univerzitetnem kliničnem centru Ljubljana
Authors:	ID Potočnik, Sergej (Author) ID Šarotar Žižek, Simona (Mentor) More about this mentor...
Files:	UN_Potocnik_Sergej_2026.pdf (1,33 MB) MD5: B28C7954ACA78CB5657CAC5C3C642685
Language:	Slovenian
Work type:	Bachelor thesis/paper
Typology:	2.11 - Undergraduate Thesis
Organization:	EPF - Faculty of Business and Economics
Abstract:	Zavzetost zaposlenih je eden od ključnih dejavnikov, ki vplivajo na uspešnost organizacije. Svoj vpliv ima na kakovost dela, produktivnost, zadovoljstvo zaposlenih in doseganje organizacijskih ciljev. V zdravstvenih organizacijah je njen pomen še posebej izrazit, ker neposredno vpliva tudi na kakovost zdravstvene obravnave bolnikov. Namen diplomskega dela je bil proučiti stopnjo zavzetosti zaposlenih v Univerzitetnem kliničnem centru Ljubljana ter ugotoviti, kateri dejavniki pomembno vplivajo nanjo. V teoretičnem delu so predstavljena izhodišča zavzetosti zaposlenih ter dejavniki, ki jo spodbujajo. Prav tako je razložen tudi pomen organizacijske klime, vodenja, priznanj in možnosti za osebni ter poklicni razvoj zaposlenih. V empiričnem delu je bila izvedena raziskava s pomočjo zaposlenih v Univerzitetnem kliničnem centru Ljubljana, ki so z izpolnjevanjem anket podali svoje poglede na pojem zavzetosti. Raziskava je pokazala, da zaposleni dobro poznajo pričakovanja glede svojega dela, da zaznavajo svoje delo kot pomembno, vendar pa so podali tudi prikaz pomanjkljivosti na področju vodenja, predvsem na komunikacijo z vodji, prejemanjem priznanj in pogovorov o osebnem razvoju ter napredovanju. Ugotovljeno je bilo tudi, da vodstvo pomembno vpliva na stopnjo zavzetosti zaposlenih. Rezultati raziskave predstavljajo dobro osnovo za načrtovanje ukrepov in aktivnosti, ki bodo usmerjene v izboljšanje organizacijske klime, razvoja zaposlenih in posledično povečanja zavzetosti. Na ta način bodo zaposleni bolj zadovoljni pri svojem delu, hkrati pa se bo izboljšala tudi uspešnost same organizacije.
Keywords:	zavzetost zaposlenih, organizacijska klima, vodenje, priznanja in nagrade zaposlenim, razvoj zaposlenih, uspešnost organizacije.
Place of publishing:	Maribor
Publisher:	S. Potočnik]
Year of publishing:	2026
PID:	20.500.12556/DKUM-99342
UDC:	331.101.3
COBISS.SI-ID:	291137539
Publication date in DKUM:	15.09.2026
Views:	93
Downloads:	1
Metadata:
Categories:	EPF
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Licences

License:	CC BY 4.0, Creative Commons Attribution 4.0 International

Link:	http://creativecommons.org/licenses/by/4.0/
Description:	This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.
Licensing start date:	13.08.2026

Secondary language

Language:	English
Title:	Analysis of the engagement of employees in the University medical center Ljubljana
Abstract:	Employee engagement is one of the key factors influencing organizational performance. It affects the quality of work, productivity, employee satisfaction and the achievement of organizational goals. In healthcare organizations, its importance is even more pronounced, as it directly impacts the quality of patient care. The purpose of this bachelor’s thesis was to examine the level of employee engagement at the University Medical Centre Ljubljana and to identify the factors that significantly influence it. The theoretical part presents the foundations of employee engagement and the factors that foster it. It also explains the importance of organizational climate, leadership, employee recognition and opportunities for personal and professional development. The empirical part of the thesis is based on research conducted among employees of the University Medical Centre Ljubljana. By completing a survey questionnaire, employees expressed their views on the concept of engagement. The results showed that employees have a clear understanding of the expectations related to their work and perceive their work as important. At the same time, the study revealed certain shortcomings in the area of leadership, particularly regarding communication with supervisors, employee recognition and discussions about personal development and career advancement. The findings also indicate that leadership has a significant influence on the level of employee engagement. The results of the research provide a solid basis for planning measures and activities aimed at improving the organizational climate, employee development, and consequently increasing employee engagement. In this way, employees may become more satisfied with their work, while the overall performance of the organization can also be enhanced.
Keywords:	employee engagement, organizational climate, leadership, employee recognition and rewards, employee development, organization performance.

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