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Title:VPLIV DELOVNEGA OKOLJA NA ZADOVOLJSTVO IN USPEŠNOST ZAPOSLENIH V TRGOVINI ŠARM
Authors:ID Oršoš, Petra (Author)
ID Miglič, Gozdana (Mentor) More about this mentor... New window
Files:.pdf VS_Orsos_Petra_2013.pdf (776,67 KB)
MD5: 0FC60EBA67D17B8A323836F13CC989CD
PID: 20.500.12556/dkum/1781965d-02bf-47f7-a6ce-a3b1b55e557c
 
Language:Slovenian
Work type:Undergraduate thesis
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:V diplomskem delu smo predstavili raziskavo, ki je bila izvedena v trgovini Šarm. Njen namen je bil ugotoviti, kako delovno okolje vpliva na uspešnost in zadovoljstvo zaposlenih pri delu, ki ga opravljajo, kaj zaposlene motivira, da so pri delu bolj uspešni, ter kaj jim povzroča nezadovoljstvo pri delu. Teoretični del obsega predstavitev posameznih dimenzij: delovnega okolja, plač, nagrajevanja, možnosti napredovanja, medsebojnih odnosov, ki vladajo v organizaciji, uspešnosti zaposlenih, zadovoljstva zaposlenih, odnosov z nadrejenimi in motivacije za delo. Izvedena je bila anketna raziskava, v kateri je bilo ugotovljeno, da so zaposleni v trgovini Šarm zadovoljni in uspešni pri opravljanju svojega dela, potrebne pa so manjše spremembe, da bo zadovoljstvo še večje. Nezadovoljstvo se izraža na področju medsebojnih odnosov, reševanju konfliktov, izobraževanja, ustreznosti sanitarij, plač ter plačila nadur in dodatnih ugodnosti. Raziskava je pokazala, da je potrebno uvesti več delovnih sestankov, na katerih vodstvo seznani delavce s pravili, spremembami in dogajanji v podjetju, ter da je potrebno hitreje reševati težave in konflikte.
Keywords:delovno okolje, zadovoljstvo zaposlenih, uspešnost zaposlenih
Place of publishing:Maribor
Year of publishing:2013
PID:20.500.12556/DKUM-39851 New window
COBISS.SI-ID:7178771 New window
NUK URN:URN:SI:UM:DK:WGM2EHES
Publication date in DKUM:03.07.2013
Views:2362
Downloads:395
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:THE IMPACT OF THE WORK ENVIRONMENT ON THE EMPLOYEE SATISFACTION AND EFFECTIVENESS IN SHOP ŠARM
Abstract:In this thesis we presented study that was conducted in Šarm trade. Its purpose was to determine how the work environment affects the performance and employee satisfaction in the work they do, what motivates its employees to be more successful at work and what causes them dissatisfaction at work. The theoretical part includes the presentation of the dimensions: work environment, salary, reward, promotion opportunities, relationships that exist in the organization, employee performance, employee satisfaction, relationships with superiors and motivation. It was conducted surveys, in which it was found that employees in the store Šarm happy and successful in their work, by making small changes to an even greater pleasure. Dissatisfaction is expressed in interpersonal relations, conflict solving, education, sanitation of wages and overtime pay and additional benefits. Research has shown that it is necessary to introduce a number of working meetings at which management inform workers with the new rules, changes and developments in the company, and need to faster problem solving and conflict
Keywords:working environment, employee satisfaction, employee performance


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