MEDGENERACIJSKI KONFLIKT V ORGANIZACIJI - REŠEVANJE Z MEDIACIJO

Segulin Čuš, Jelka

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Title:	MEDGENERACIJSKI KONFLIKT V ORGANIZACIJI - REŠEVANJE Z MEDIACIJO
Authors:	ID Segulin Čuš, Jelka (Author) ID Ovsenik, Marija (Mentor) More about this mentor...
Files:	VS_Segulin_Cus_Jelka_2014.pdf (861,49 KB) MD5: D6A4284393D8D90BD3F55A3D9905DAA4
Language:	Slovenian
Work type:	Undergraduate thesis
Organization:	FOV - Faculty of Organizational Sciences in Kranj
Abstract:	Danes so med zaposlenimi v organizacijah prisotne vsaj tri različne generacije. V večini primerov gre za predstavnike generacije Y, generacije X in generacije otroci blaginje. Ker so te generacije odraščale v različnih zgodovinskih obdobjih in so jih tako zaznamovali različni dogodki, so izoblikovale različne poglede, vrednote, komunikacijo, cilje … Vse te raznolikosti so lahko vzrok medgeneracijskim konfliktom, ki so neizogibni tudi v organizaciji. Če jih ne rešimo so lahko grožnja delovanja organizacije, v nasprotnem primeru pa lahko pomenijo izziv za boljše in učinkovitejše delovanje. Da bomo znali nastale konflikte v organizaciji produktivno izrabiti, je potrebno predvsem troje. Seznanjeni moramo biti z značilnostmi konfliktov ter imeti razumevanje o raznolikostih delovanja pripadnikov različnih generacij. Če k temu znanju dodamo še učinkovit pristop za reševanje konfliktov, bodo pripomogli k medgeneracijskemu sožitju. Kot učinkovit pristop reševanja konfliktov predlagamo mediacijo.
Keywords:	generacije, konflikt, medgeneracijski konflikt, mediacija, organizacija.
Place of publishing:	Maribor
Year of publishing:	2014
PID:	20.500.12556/DKUM-45868
COBISS.SI-ID:	7351571
NUK URN:	URN:SI:UM:DK:T1SH1JWB
Publication date in DKUM:	08.10.2014
Views:	1551
Downloads:	258
Metadata:
Categories:	FOV
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Secondary language

Language:	English
Title:	INTERGENERATIONAL CONFLICT IN ORGANIZATION - RESOLVING CONFLICT WITH MEDIATION
Abstract:	Nowadays are, among the employees of the organization, present at least three different generations. In most cases these are: Generation Y, Genertion X and »baby boom« generation. Each of them grew up in diffetent historical period and are therefore marked by different significant events. Consequently, they have formed different views, values, communicaton styles, goals … Because of all this diversity, intergenerational conflict in organization are inevitable. If they are not treated, this can become a threat for organization, but on the other hand, they represent a challenge for a better operation. In order to achieve it, we need to be familiar with the characterisctics of conflict and have an understanding of generational diversity. Yes, we know how conflicts arise within the organization productively utilized it is necessary above all three. We need to be familiar with the characteristics array of conflict and have an understanding of the diversity of actions in different generations. Besides this, an effective approach of conflict solving will contribute in intergenerational harmony. As that kind of approach we propose mediation.
Keywords:	generation, conflict, intergenerational conflict, mediation, organization.

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