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Title:Ljudje v turizmu : Izbrana poglavja iz managementa človeških virov v turizmu
Authors:ID Gorenak, Mitja (Author)
ID Goriup, Jana (Reviewer)
ID Ferjan, Marko (Reviewer)
ID Mlaker Kač, Sonja (Reviewer)
ID Perša, Jan (Technical editor)
Files:URL https://press.um.si/index.php/ump/catalog/book/491
 
Language:Slovenian
Work type:Unknown
Organization:FT - Faculty of Tourism
Abstract:Management človeških virov je kompleksen preplet dejavnosti, ki jih morajo izvajati managerji, da lahko optimizirajo delovanje celotne organizacije. V kolikor gre za organizacijo v storitvenem sektorju, kamor prištevamo turizem, so zadeve še nekoliko bolj zapletene, saj je uspešnost odvisna od direktnega zadovoljstva uporabnika storitve. V knjigi se prepletajo poglavja, vezana na področje managementa, kot tudi bolj sociološko in psihološko obarvane tematike. Tako knjigo pričenjamo s poglavjem o vrednotah posameznika, iz katerih kasneje sledijo vrednote organizacije. Obe tematiki sta neločljivo povezani s preostalimi, saj predstavljata temelj delovanja posameznika in sleherne organizacije. Sledita poglavji o organizacijski kulturi in družbeni odgovornosti, ki izkazujeta tako imenovani »modus operandi« organizacije. Sledijo poglavja o kompetencah, vodenju in ocenjevanju delovne uspešnosti, ki govorijo o odnosu med posameznikom in organizacijo. Knjigo zaključujejo tri poglavja, vezana predvsem na trenutne operativne zahteve v organizaciji, in sicer poglavja o pripadnosti, motivaciji in medgeneracijskem managementu v organizaciji.
Keywords:management, človeški viri, turizem, vodenje, kadri, organizacija
Place of publishing:Maribor
Place of performance:Maribor
Publisher:Univerzitetna založba
Year of publishing:2020
Year of performance:2020
PID:20.500.12556/DKUM-77439 New window
ISBN:978-961-286-369-2
UDC:005.96:338.48(0.034.2)
COBISS.SI-ID:25954307 New window
DOI:10.18690/978-961-286-369-2 New window
NUK URN:URN:SI:UM:DK:YUNGEUJP
Publication date in DKUM:31.08.2020
Views:1202
Downloads:82
Metadata:XML DC-XML DC-RDF
Categories:Misc.
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:31.08.2020

Secondary language

Language:English
Title:People in Tourism : Selected Chapters from Human Resources Management in Tourism
Abstract:Human Resource Management is a complex mix of activities that managers must perform in order to optimize the performance of the entire organization. In the case of an organization in the service sector, which includes tourism, matters are even more complicated, as success depends on the direct satisfaction of the customer. The book intertwines chapters related to the field of management, as well as more sociologically and psychologically colored topics. Thus, we begin the book with a chapter on the values ​​of the individual, from which the values ​​of the organization later follow. Both topics are inextricably linked to the rest, as they represent the foundation of the work of the individual and any organization. The chapters on organizational culture and social responsibility follow, which demonstrates the so-called "modus operandi" of the organization. The following are the chapters on competencies, management, and performance appraisal, which talk about the relationship between the individual and the organization. The book is concluded with three chapters, mainly related to the current operational requirements in the organization, namely the chapters on commitment, motivation, and intergenerational management in the organization.
Keywords:human resources management, tourism, leadership, organization


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