| Title: | The mediating role of organizational ostracism in the effect of supervisor support on ambivalent identification : evidence from a collectivist industrial context |
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| Authors: | ID Ulukapi Yilmaz, Hande (Author)
ID Yilmaz, Abdullah (Author) |
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| Files: |  https://organizacija.fov.um.si/sl/stevilke/let-59-st-2-2026/
 RAZ_Ulukapi_Hande_2026.pdf (1,86 MB)
MD5: 796C3EF71BE29ED764BC96DAB4BBC360
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| Language: | English |
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| Work type: | Scientific work |
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| Typology: | 1.01 - Original Scientific Article |
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| Organization: | FOV - Faculty of Organizational Sciences in Kranj
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| Abstract: | This study investigates the questions “Does supervisor support affect ambivalent identification?” and “Does organizational ostracism play a role in this potential effect?” The primary objective is to determine
the mediating role of organizational ostracism in the relationship between employees’ perceptions of supervisor
support and their ambivalent identification. The hypotheses are grounded in Social Exchange Theory and Social
Identity Theory.
Methods: A cross-sectional survey design was employed. Hypotheses were tested using data collected from 404
employees working in a diverse range of sectors within a major Organized Industrial Zone in Türkiye. Analysis was
conducted using SPSS 29 and AMOS 24.
Results: The findings reveal that perceived supervisor support has a statistically significant negative effect on both
ambivalent identification and organizational ostracism, while organizational ostracism exhibits a positive effect on
ambivalent identification. Furthermore, the findings indicate a complementary mediation mechanism: Perceived supervisor support reduces ambivalent identification both directly and indirectly by mitigating organizational ostracism.
Conclusion: The results support the arguments of the aforementioned theories. By discussing the findings within
the context of prior literature, this study establishes a foundation for further research. Moreover, it explores the
dynamics within a high power-distance, collectivist industrial culture, offering novel insights into how paternalistic
support mechanisms can buffer against social exclusion in industrial clusters. |
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| Keywords: | ambivalent identification, supervisor support, organizational ostracism, social exchange theory, organized industrial zones |
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| Publication status: | Published |
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| Publication version: | Version of Record |
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| Submitted for review: | 24.10.2025 |
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| Article acceptance date: | 16.12.2025 |
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| Publication date: | 27.05.2026 |
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| Year of publishing: | 2026 |
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| Number of pages: | str. 167-182 |
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| Numbering: | Vol. 59, issue 2 |
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| PID: | 20.500.12556/DKUM-98404  |
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| UDC: | 005.7 |
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| ISSN on article: | 1318-5454 |
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| COBISS.SI-ID: | 281010691 |
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| DOI: | 10.2478/orga-2026-0011 |
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| Publication date in DKUM: | 10.06.2026 |
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| Views: | 229 |
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| Downloads: | 2 |
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| Metadata: |    |
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| Categories: | Misc.
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